CFPB Says Rocket Homes Undermined Fair Mortgage Shopping

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CFPB Says Rocket Homes Undermined Fair Mortgage Shopping
CFPB Says Rocket Homes Undermined Fair Mortgage Shopping

United States: America’s largest consumer finance regulator on Monday alleged that Rocket Homes, a subsidiary of Rocket Companies (RKT.N) and The Jason Mitchell Group, engaged in real estate brokerages in an unlawful referral fee scheme to funnel mortgage applications back to Rocket.

The Consumer Financial Protection Bureau noted that one of the largest mortgage lenders in the United States is Rocket Homes, which used bribes and rewards to real estate brokerages and agents; in return, they were expected to feed the real estate settlement business back to Rocket Homes through a particular affiliate, as reported by Reuters.

Incentives and Rewards to Secure Referrals

Perhaps he encouraged the use of a “dog bone” incentive of $250 gift cards of the most referred agents to certain partners, some of which were Rocket affiliates such as Amrock and Rocket Mortgage, as accused by the CFPB.

“Rocket engaged in a kickback scheme that discouraged home-buyers from comparison shopping and getting the best deal,” CFPB Director Rohit Chopra said in a statement. “At a time when homeownership feels out of reach for so many, companies should not illegally block competition in ways that drive up the cost of housing.”

Louisiana, however, is seeing a comparable increase.

Rocket Homes Responds to Allegations

“The facts are clear – data shows one-third of consumers with a loan application already in progress with Rocket Mortgage, before contacting Rocket Homes, chose to close with a different lender,” the company said in a statement. “This proves Rocket Homes is committed to empowering home-buyers to make the best decisions for their unique needs.”

Consumer Protection Efforts

The representatives of The Jason Mitchell Group have not yet provided their comments on the matter.

The next day, or on Monday, the CFPB was back in the news again for the third time since the Friday to launch a lawsuit against Walmart, JPMorgan Chase, Bank of America as well as Wells Fargo for failing to protect consumers from fraud that had occurred in peer to peer payment systems, as reported by Reuters.